Due to high monthly fees, Brasslite does not have a standard credit card merchant account. For convenience a credit card payment option using PayPal is provided. PayPal is very secure and easy to use. One great feature about PayPal is that merchants never see the buyer’s credit card number. When you click on a PayPal payment button on the site you will be redirected to a PayPal shopping cart. To add more items to the cart, use the “continue shopping” button to be directed back to the last order page. If you want to delete an item, check the “remove” box and then click “update cart” below. When you are finished, click “check out” and continue following the directions. If you already have an account you will be asked to log in. If you don’t have an account you may either sign up for one, or make payment using a credit card without creating an account. When your order is completed your address and order information will be emailed to me by PayPal, and you should receive a confirmation email from PayPal notifying you that the transaction is completed. If you don’t receive that confirmation email, it means your transaction probably did not go through successfully (this rarely happens).
IMPORTANT NOTICE: ORDERS FROM OUTSIDE THE UNITED STATES DON’T USE THESE INSTRUCTIONS! There are additional shipping and handling charge. Please click here for international order instructions.
All stove orders within the continental USA (including Alaska and Hawaii) are sent via either USPS First Class or Priority Mail which usually takes 2-3 business days depending on your distance from Philadelphia, PA. Bottles ordered separately without stoves are shipped by USPS 1st class mail. USPS Express Mail (guaranteed overnight) is also available, at actual cost. If you want your stove(s) sent overnight please email first to obtain a quote.
To order with check or money order (UNITED STATES ONLY) please print, fill out and send the order form. A printable, order form for any check or money order purchases is available for download here. If you are not able to print the order form because you don’t have Adobe Acrobat, the Adobe Acrobat Reader is a free download: Click Here.
Using the printed form is preferred. If you don’t have a printer, please include in a letter the information listed below:
List the item(s) you want and add up the total (including shipping charges) according to the prices as they are listed on the mail order form, or the online form(s). If you are having your order shipped to Pennsylvania, you must add sales tax for 6% of your order total.
Make check/money order payable to Brasslite, LLC and be sure to also list your name, address, telephone number, email address, shipping address (if different from your other address, ie. work). Checks will normally take 3-5 business days to clear after they are received before your requested item(s) can be shipped. Money orders require no clearance time. Please also include a note about how you heard of Brasslite. It’s very helpful for me to know how the networking is going.